Here, we have compiled some of the most common questions and answers regarding our products and solutions to make it easier for you to find the information you're looking for.

We have divided the questions and answers into three main categories:
 

Questions about ventilation units
Here, you will find answers to questions regarding our ventilation units, including maintenance and operation.

Questions about ventilation units with integrated heat pumps
In this section, you can find useful information about ventilation units with integrated heat pumps, including maintenance and operation.

Questions about the Nilan gateway and app
This category contains answers to questions related to our Nilan gateway and accompanying app, which allows you to monitor and control your ventilation unit conveniently through your smartphone.


Contact our business partners

Whether you need to buy a new filter or need assistance with troubleshooting or adjusting your Nilan unit, our partners can help you.
You will find links to both Danish partners and abroad here.