Know how

Contact our business partners

Whether you need to buy a new filter or need assistance with troubleshooting or adjusting your Nilan unit, our partners can help you.
You will find links to both Danish partners and abroad here.



Nilan is a production company without direct sales to private customers. 
If you have questions or complaints within the guarantee,
please contact the company from which you purchased your unit.


If you did not find an answer to your question on this page,
we have listed answers on a number of relevant questions for you as a private customer.

FAQ - ventilation units

FAQ - ventilation units with an integral heat pump

FAQ - Nilan gateway and app